FAQ's

Where can I contact Daisy n Dine?

You can contact us on WhatsApp, Instagram and E-mail between 10AM-7PM.

How long does delivery take?

Once your order has been shipped, it is generally delivered within 72 hours.

Before dispatch, orders usually take 24–48 hours to be shipped.

Which courier service do you use?

Orders are shipped through trusted delivery partners such as Shiprocket and Delhivery. The courier partner may vary depending on the order and delivery location.

Can I cancel my order?

No. Orders cannot be cancelled once they have been placed.

Please review your order carefully before completing your purchase.

Can I return a product?

We do not offer returns or refunds.

However, if your product arrives damaged, you may be eligible for an exchange.

What should I do if my product arrives damaged?

Please record a continuous, unedited video while opening your package. The video should clearly show the package, its condition, and the product inside.

This opening video is required to process a damaged-product exchange request.

Please contact us as soon as possible after receiving the order with your order details and the opening video.

Do I need to keep the packaging?

Yes. If your product arrives damaged, please keep the original packaging until your exchange request has been resolved.

How can I track my order?

Once your order has been shipped, tracking details will be shared with you. You can use the tracking information to follow your shipment.